BHM Airport Provides Interpreting Services for Deaf and Blind Travelers
microphone, and speakers. The live interpreter translates information to include airport announcements, gate information, and normal conversations that occur while moving through the airport.
The service is free for airport visitors, who can access it by downloading the Aira app and paying for a subscription. Through the partnership with Aira, airport visitors can use the visual interpreting assistance for free while in the terminal, parking lots, or anywhere on airport property.
This initiative by the Birmingham Airport Authority is a significant step towards creating a more inclusive and accessible environment for all travelers, especially those with visual or hearing impairments. By providing on-demand visual interpreting and sign language services, the airport is ensuring that all visitors have the necessary support to navigate the airport facilities and access essential information.
The Aira app-based platform connects travelers with trained professionals who can assist them in real-time, whether it be describing their surroundings, navigating the airport, or reading aloud important information such as flight details or security checkpoint procedures. For individuals who are blind or have low vision, the Aira Explorer program serves as a valuable tool to help them navigate the airport independently and efficiently.
Similarly, for individuals who are deaf or hard-of-hearing, the Aira ASL program offers live sign language interpretation through the use of a mobile phone camera, microphone, and speakers. This service enables users to receive real-time translations of airport announcements, gate information, and other conversations that occur during their time at the airport.
By offering these services for free to airport visitors, the Birmingham-Shuttlesworth International Airport is setting an example for other airports to follow in terms of accessibility and inclusivity. The convenience and support provided by the visual interpreting and sign language services empower travelers with disabilities to move through the airport with confidence and ease, knowing that assistance is readily available when needed.
Overall, the implementation of the Aira platform at Birmingham-Shuttlesworth International Airport highlights the airport’s commitment to enhancing the travel experience for all passengers, regardless of their abilities. With this new service, the airport is not only prioritizing accessibility but also ensuring that every visitor feels welcome and supported throughout their journey.